Frequently Asked Questions

Comments or complaints?

• Call City Hall at 817.489.2201 and your call will be directed to the appropriate department, or you may be able to determine who you need to speak with by looking at a list of our City Departments or click on Complaint Form to download the complaint form and mail or drop it by city hall.

Construction

• How do I find out city requirements pertaining to new residential or commercial Construction

Law Enforcement

• How do I report a crime?
• How do I pay a traffic fine?

Permits, Registrations and Inspections

• How do I obtain a permit or request an inspection?
• What do I do if I need to register a pet or have lost a pet?

Public Meetings, Notices and Information

• Where can public notices be found?
• When and where are city council meetings held?
• How can I have an issue placed on the City Council meeting agenda?
• How do I make a public information request?

Utilities

• How do I pay my city utility bill?
• How do I establish new water service?
• When does my trash get picked up?
• How do I turn on other telephone, cable, electric, etc..?